The Diocese of Springfield is pledging to resolve clergy sexual abuse complaints with greater speed and care, while giving the public more input on its handling of the issue and continuing to restructure its internal Review Board.

Those and other changes lie ahead, officials said Wednesday, as the organization that represents Catholics throughout Western Massachusetts works to heal not only the trauma suffered by clergy victims, but its own, at times, flawed practices.

Bishop William D. Byrne said the final report from the independent group, unveiled Wednesday, sets the diocese on a course of “real change.”

“I offer my assurance that this report is just the beginning,” Byrne said at a news conference in downtown Springfield. “We’re talking about a systematic reformation of how we deal with survivors.”

The first step toward that reform, Byrne and others said, will be the creation of an outside group that will…